Data Notice

This notice explains how Ringroad Keys Manchester collects, stores, and uses personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to handling information fairly, lawfully, and transparently.

Who We Are

Ringroad Keys Manchester operates from 28 Whitworth Street West, Manchester M1 5WW, England. You can contact our data representative by email at [email protected] or by phone at 441 616 845 293.

What Information We Collect

  • Contact details: name, phone number, and email provided during booking.
  • Identification references required by UK law for vehicle hire (e.g., driver’s licence number).
  • Booking information such as pickup time, vehicle class, and payment reference.
  • Technical data such as anonymised visit statistics to improve website usability.

How We Use It

Data is processed to confirm reservations, provide invoices, manage vehicle collection and return, and contact customers about their hire. We also maintain basic analytics to understand demand patterns but do not create user profiles or use personal data for advertising.

Legal Basis

Our legal grounds for processing data include performance of a contract (vehicle hire), compliance with legal obligations (record retention), and legitimate interest (service improvement). Consent is requested only when optional cookies or marketing emails are involved.

Sharing and Storage

We do not sell or trade personal information. Data may be shared with verified third parties directly involved in your booking — for instance, payment processors or insurers — under data processing agreements. Storage occurs within the United Kingdom; no transfers are made outside the UK without equivalent safeguards.

Retention

Records are kept for as long as necessary to meet tax, insurance, and operational requirements. Standard retention is six years for financial data and two years for booking records. After that, information is securely deleted.

Your Rights

  • Right to access a copy of your data.
  • Right to correct inaccurate information.
  • Right to request deletion where legally applicable.
  • Right to restrict or object to processing.
  • Right to data portability.

How to Exercise Your Rights

To make a request, email [email protected] or write to our Manchester office. We will respond within 30 days unless additional verification is required. No fee is charged unless the request is excessive or repetitive.

Security Measures

Access to records is restricted to authorised staff. Digital storage uses encrypted systems, and paper files are held in secure facilities. Regular reviews ensure compliance with evolving UK privacy standards.

Complaints

If you believe your data has been mishandled, you can contact us directly or raise a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Updates

This notice is reviewed annually and may change to reflect updates in law or practice. The most recent version is always available on this page.